Follow the steps below to order drinking water and equipment, place an order if out of water, need a service request to cancel service.
| Task |
Steps |
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| 1. Open an Account with Bluetriton |
If you wish to open a new account with Bluetriton, email Louis Lopez or Craig Dickerson.
They can set up a new account for you. You will need a PCard as a form of payment. Once the account is established, they can provide instructions to manage your account online if need be. PCard payments are to be submitted online.
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2. Choose the type of water equipment needed and determine the water supply requirements.
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Estimate the cost for services based on a 12 to 24-month period.
New Product Information for 2024-2025
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| 3. Submit an order with a PCard |
- Follow these instructions
- To get started, go to Bottled Water & Beverage Delivery Service | ReadyRefresh
- Need help? Contact the VIP Service Center: (844) 855-4596 or email enterprisevip@bluetriton.com
Important: Submit an order with a Purchase Order or submit an online order with a PCard. Please do not do both. The online ordering system only accepts Pcard transactions. If you are switching from a PO to a PCard or paying for outstanding PO invoices with a PCard, please remember to cancel the PO in BruinBuy Plus and with Bluetriton.
Need a PCard? Tap on the following link: https://purchasing.ucla.edu/purchasing/purchasing-methods/pcard
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| 4. Submit an order with a Purchase Order Number only if a PCard is not available |
Please include the following information on the PO and Department Customer Profile:
- Department name and account number (from the “UCLA Active Accounts” below).
- Department contact name.
- Email address, phone number.
- Delivery location, including the room/suite number.
- Water bottle description (5 gallon or 3 gallon)
- Equipment dispenser type.
- Number of water bottles for each delivery
NOTE: All invoices will be sent electronically to Accounts Payable.
Email the PO to ReadyRefresh: rr.po@bluetriton.com
Important: Update PO as needed with enough funds to cover future purchases, or extend expiry date to avoid interrupted delivery of water.
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5. Placing an order if you are out of water, a service request or canceling water delivery service.
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- Contact Ready Refresh at (844) 855-4596 or email to enterprisevip@bluetriton.com
- Provide Ready Refresh with:
- Account Number
- Applicable PO Number
- If cancelling, effective date of termination
- Any specific information needed
- A complete list of the inventory that remains on your site
3. If cancelling, request the following items from Ready Refresh:
- Acknowledgement that includes the service termination date.
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