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UCLA uses U.S. Bank’s Payment Plus program to issue secure virtual credit card payments to vendors. Each payment has a(n):
- Pre-loaded dollar amount
- Short-term expiration date
- Unique, single-use 16-digit card number
Benefits include increased payment efficiency and security, detailed remittance information, and payment history / reporting.
NOTE: Visit the Payment Methods web page to explore all UCLA payment options.
- Elect Single-Use Credit Card as your preferred payment method during your PaymentWorks registration
- Submit the UCLA Payment Plus enrollment form
To switch to Payment Plus:
- Notify the UCLA Payment Card Services team
- Update your PaymentWorks account
- Submit the UCLA Payment Plus enrollment form
REMINDER: You will continue receiving payments via your current method until UCLA confirms the change.
Payment Process
Step 1: Review Payment Email
You will receive an email from U.S. Bank Virtual Pay (donotreply@access.usbank.com) with:
- A secure link to the Payment Plus portal (usable up to 5 times)
- Invoice number(s) and payment amount(s)
- Last 4 digits of the virtual card
- Payment processing deadline
NOTE: If multiple invoices are listed, you must process them as one combined payment. Contact the UCLA Payment Card Services team if separate payments are required.
Step 2: Access the Payment Portal
Use the last 4 digits of the card to log in to the portal and retrieve the:
- First 12 digits of the account number
- Expiration date
- Security code (CVV / CVV2 / CVC)
- Authorized payment amount
Step 3: Process the Payment
Enter the full card number (first 12 digits of the account number + last 4 digits of card number) into your payment system.
- If you do not have a system processor, contact U.S. Bank for Straight Through Processing (STP).
- If you need the payment processed through an online terminal, contact U.S. Bank for Proxy Pay information.
Additional details can be found in U.S. Bank’s instructional video.
Use the following matrix to determine the appropriate support channel:
| Support Channel | What They Can Help You With | Contact Information |
|---|---|---|
UCLA Payment Card Services team |
| vip@finance.ucla.edu |
U.S. Bank Payment Plus team |
| paymentplus@access-online.com (855) 268-5386 |
Access UCLA’s vendor invoice portal for invoice and payment tracking information.
Follow the instructions in this web page’s Payment Process section.
Yes, Payment Plus virtual cards can be processed through most credit card processors and Point of Sale (POS) systems.
With Straight Through Processing (STP), U.S. Bank processes payments on your behalf. An email will be sent to the designated contact detailing the full remittance details along with confirmation of payment.
NOTE: STP is a third-party U.S. Bank program with different eligibility criteria than Payment Plus. Foreign payees will need a U.S. Tax ID and U.S.-based bank account to qualify for STP. Contact the UCLA Payment Card Services team with any questions.
UCLA’s preferred refund method is a credit memo, which will then be subtracted from your next payment.
If you are unable to provide a credit memo, the next best method is check (see "What information is needed for a check refund?" question for details).
NOTE: If a refund check is processed, do not submit a credit memo. Submitting a credit memo in addition to a check will result in a duplicate refund.
- Checks should be made payable to: The Regents of the University of California, Los Angeles
- Checks should be sent to:
Payment Solutions and Compliance
Box 957089, 1125 Murphy Hall
405 Hilgard Avenue
Los Angeles, CA 90095-7089 - Checks should contain any identifying information available such as:
- UCLA FAU (obtained from department contact)
- UCLA PO number from which the original invoice payment was received
- Department contact (name and email)
Notify UCLA’s UCLA Payment Card Services team and then follow the steps outlined on our Payment Methods web page.