In this issue:
- November Pulse Survey | Send Us Your Feedback
- Upcoming System Maintenance | Potential BruinBuy Plus Disruptions
- Next Week's Forecast | Office Hours & Other Important Events
- In Case You Missed It... | A Glance At Previous News
November Pulse Survey | Submit Your Feedback
As we work to improve the BruinBuy Plus system and its associated processes, we want to hear from you and your teams! Through the end of the year, anonymous pulse surveys will help us track how we’re doing and what we can do better.
Our November pulse survey is now live and takes less than four (4) minutes to complete – submit your feedback by 11:59 p.m. PT Wednesday, November 13.
NOTE: Pulse surveys are just one way we’re collecting feedback and assessing progress.
Upcoming System Maintenance | November 2024
To support quarterly and monthly system maintenance, BruinBuy Plus may be unavailable during the following periods:
| Maintenance Window | Impact |
|---|---|
| Friday, November 1, 5 p.m. PT through Sunday, November 3, 9 a.m. PT | Complete system outage |
| Thursday, November 7, 5 p.m. PT through Friday, November 8, 3 a.m. PT | Intermittent system disruptions |
| Saturday, November 9, 3 p.m. PT through 11 p.m. PT | Intermittent system disruptions |
| Thursday, November 21, 5 p.m. PT through Friday, November 22, 3 a.m. PT | Intermittent system disruptions |
Please plan your transactions and activities accordingly. If you have any questions or experience issues, submit a ticket to our Service Desk.
TIP: Add BruinBuy Plus planned outage events to your calendar!
Next Week's Forecast | November 4 – November 8
Take a look at next week’s support opportunities and important events:
| Day | Details |
|---|---|
| Monday, November 4 | N/A |
| Tuesday, November 5 | 11 a.m. – 12 p.m. PT | Accounts Payable Office Hours 3 p.m. – 4:15 p.m. PT | Vendor Management Office Hours |
| Wednesday, November 6 | 9 a.m. – 10 a.m. PT | Travel Accounting Office Hours 11 a.m. – 12 p.m. PT | Purchasing Office Hours |
| Thursday, November 7 | 5 p.m. PT | BruinBuy Plus monthly maintenance window begins NOTE: This week only, our standard Thursday office hours were moved to Friday, November 8. |
| Friday, November 8 | 3 a.m. PT | BruinBuy Plus monthly maintenance window ends 9 a.m. – 10:30 a.m. PT | Accounts Payable Office Hours 11 a.m. – 12 p.m. PT | Subcontract / Subaward Office Hours |
In Case You Missed It...
Subaward Amendment Workaround
Earlier this week, subaward owners were notified of a system error causing subaward purchase orders to zeroize OR not reflect updated funding after an amendment change request is completed and approved.
We’re actively working to fix this issue, and a temporary workaround is available. Complete details can be found in our October 22 article.
CCT Vendors: Ineligible for Insurance Waivers
BruinBuy Plus’ contract compliance tracker (CCT) vendors have a campus-wide or UC-wide contract. Transactions with these vendors are governed by the associated contract's insurance terms and aren’t eligible for an insurance waiver.
To reduce requisition delays, the BruinBuy Plus system will now stop a Purchase Request Form from being submitted if it 1) is linked to a CCT vendor and 2) requests an insurance waiver. Users will be prompted to remove the waiver if they wish to proceed.
AP Office Hour Schedule Change
We've heard your whispers (and maybe a few yawns) about our early Monday morning Accounts Payable (AP) office hours. Based on campus feedback and session analytics, these support offerings aren’t aligning with most campus calendars.
Starting November 5, AP office hours will be held on Tuesdays and Thursdays:
- Tuesdays: 11 a.m. PT – 12 p.m. PT
- Thursdays: 1 p.m. PT – 2:30 p.m. PT
Recap Mailing List Form
Would one of your colleagues benefit from receiving the weekly BruinBuy Plus Recap? Have them complete our mailing list form!
NOTE: If you already receive the BruinBuy Plus Recap, no action is needed.
Need Help? | We're Here to Support!
The BruinBuy Plus hub continues to be updated with new resources! For Service Desk support, create a ticket:
- Email: help@it.ucla.edu
- Phone: (310) 267-HELP (4357)
- ServiceNow Portal: tinyurl.com/bruinbuy-plus-support
BruinBuy Plus Recap Web Articles
Access previous BruinBuy Plus Recaps on the Campus Purchasing & Payables website.
