In this issue:
- Upcoming System Maintenance | Potential BruinBuy Plus Disruptions
- Invoices vs. Statements | What's the Difference?
- Next Week's Forecast | Office Hours & Other Important Events
- In Case You Missed It... | A Glance at Previous News
Upcoming System Disruptions | August 2024
To support monthly system maintenance, BruinBuy Plus may be unavailable during the following periods:
| Maintenance Window | Impact |
|---|---|
| Thursday, August 8, 5 p.m. PT through Friday, August 9, 3 a.m. PT | Intermittent system disruptions |
| Saturday, August 10, 3 p.m. PT through 11 p.m. PT | Intermittent system disruptions |
| Thursday, August 22, 5 p.m. PT through Friday, August 23, 3 a.m. PT | Intermittent system disruptions |
Please plan your transactions and activities accordingly. If you have any questions or experience issues, submit a ticket to our Service Desk.
Invoices vs. Statements | What’s the Difference?
While invoices and statements may showcase similar information, they serve different purposes:
- Invoice: An itemized document that indicates the goods and/or services delivered to a customer. Invoices are specific to a single transaction.
- Statement: A current report of a customer’s account, including outstanding invoices. Statements are not transaction-specific; they provide an overall view of a customer’s purchase and payment history.
Invoices are the only acceptable submission to noreply@invoices.ucla.edu – statement submissions will be rejected. Review the Electronic Invoicing web page for additional details.
Next Week's Forecast | August 5 – August 9
We’ve made some changes to our office hour schedule and registration links! Take a look at next week’s support opportunities and important events:
| Day | Details |
|---|---|
| Monday | 9 a.m. – 10:30 a.m. PT | Accounts Payable (AP) Office Hours |
| Tuesday | 3 p.m. – 4:30 p.m. PT | Vendor Management Office Hours |
| Wednesday | 11 a.m. – 12:30 p.m. PT | Purchasing Office Hours |
| Thursday | 11 a.m. – 12 p.m. PT | Subaward / Subcontract Office Hours 1 p.m. – 2:30 p.m. PT | AP Office Hours 5 p.m. PT | BruinBuy Plus monthly maintenance window starts NOTE: As of August 1, AP’s Friday office hours have moved to Thursdays. |
| Friday | 3 a.m. PT | BruinBuy Plus monthly maintenance window ends |
In Case You Missed It...
New Recap Mailing List Form
Would one of your colleagues benefit from receiving the weekly BruinBuy Plus Recap? Have them complete our updated mailing list form!
Troubleshooting Punchout Catalog Issues
If you experience an issue with a BruinBuy Plus punchout catalog, try these steps before contacting the Service Desk:
- Clear your current web browser’s cache and cookies:
- Try accessing the punchout catalog from a different web browser.
How to Identify Invoices Paid Via PAC or PCard
BruinBuy Plus invoices may show a Rejected status if they were paid via an alternate processing method (i.e., UCLA’s backend payment system [PAC] or PCard). To identify these invoices, reference the following training guides:
- How to Determine if a BruinBuy Plus Invoice Was Directly Processed in PAC guide
- How to Determine if a BruinBuy Plus Invoice Was Paid with a PCard guide
Need Help? | We're Here to Support!
The BruinBuy Plus hub continues to be updated with new resources! For Service Desk support, create a ticket:
- Email: help@it.ucla.edu
- Phone: (310) 267-HELP (4357)
- ServiceNow Portal: tinyurl.com/bruinbuy-plus-support
BruinBuy Plus Recap Web Articles
Access previous BruinBuy Plus Recaps on the Campus Purchasing & Payables website.
