UCLA's agreement with Stericycle (dba Shred-It) will expire on Tuesday, September 1. Impacted departments have already been contacted – this notice is simply a reminder of the upcoming change.

What Does This Mean?

• After August 31, new Stericycle orders cannot be placed.
• Invoices for services rendered prior to September 1, 2026, will still be processed. 
• Departments can continue to submit Change Requests and/or new POs to resolve irregular invoices associated with services rendered prior to September 1, 2026.

NOTE: The current Stericycle CCT contract (#0000KLA015) will be deactivated at the end of the day on August 31. From then on, all Stericycle requisitions will route to Strategic Sourcing for review.

What You Need to Do

Departments currently using Stericycle services should coordinate with Angelica Plascencia-Michel regarding:

• Pick-up of Stericycle shredding bins
  Closure of existing accounts

If your department requires shredding services after August 31, please use Iron Mountain. 

DID YOU KNOW? PCard is the recommended payment method for Iron Mountain! Join PCard office hours if you have any questions.

Need Help?

We’re here to support you during this transition. Contact help@it.ucla.edu or attend an upcoming Purchasing office hour.

BruinBuy Plus Enhancement | COMING SOON: Assigned Buyers

As part of our commitment to strengthening departmental support, Campus Purchasing is introducing assigned Buyers!

What Does This Mean?

Starting August 27, select departments with high purchasing activity will now have a dedicated Goods and/or Services Buyer assigned to them. These Buyers will serve as a department’s primary point of contact for requisition and change request processing – transactions will automatically route to them in BruinBuy Plus.

This enhancement is designed to:

• Improve customer service and responsiveness
• Strengthen communication between departments and Campus Purchasing
• Provide more consistent guidance and support

We expect this to improve service levels for the entire campus community through more efficient workload management and faster response times.

Do I Have an Assigned Buyer?

Departments may be assigned a Goods Buyer, a Services Buyer, or both. Visit the Campus Purchasing & Payables website to view Buyer-department assignments.

• If your department is listed, you can expect a meet-and-greet invitation from your Buyer(s).
• If your department only has one Buyer, transactions associated with the unassigned purchase category will continue to be triaged to Campus Purchasing team members on a first-come, first-served basis.

How to Get Support

Moving forward:

• If your department has an assigned Buyer, contact them directly for requisition/PO support, purchasing policy guidance, and related questions within their area of responsibility (i.e., Goods vs. Services).*
• If your department does not have any assigned Buyers OR does not have an assigned Buyer for the purchase type you are working on, continue to submit questions through the BruinBuy Plus Service Desk.*

*Non-purchasing questions should continue to be submitted through the BruinBuy Plus Service Desk. 

Vendor Onboarding | Stale Invitation Clean-Up Effort

Prior to the January 2024 launch of BruinBuy Plus, departments were responsible for sending PaymentWorks invitations directly to vendors. Today, the vendor onboarding invitation process is managed centrally by Vendor Management.

As part of ongoing record maintenance efforts, Vendor Management is partnering with PaymentWorks to cancel approximately 16,000 department-initiated invitations that have been pending since December 2023 and earlier.

What Does This Mean?

Over the next several months, you may receive email notifications from no-reply=paymentworks.com@m.paymentworks.com indicating that your previously issued vendor invitation has been canceled.

What You Need to Do

If you receive a cancellation notice and still need to do business with the vendor:

1. Determine whether the vendor has already completed onboarding through a different PaymentWorks invitation. Review the How to Identify Vendor Registration Status in BruinBuy Plus guide for instructions.
2. If the vendor has not been onboarded, create a new PO to initiate the current vendor onboarding process.

We'll continue to share updates as this effort progresses. If you have any questions, contact vendmgmt@finance.ucla.edu.

Irregular Invoices | Upcoming Resolution Deadlines

Irregular invoices with a hold date of August 1, 2026, through August 16, 2026, must be actioned by departments no later than end of day Friday, August 28.

If the necessary department action(s) is not taken by this deadline, impacted invoices may be rejected or pushed to payment. Additional information on how unactioned invoices are centrally addressed can be found on the Irregular Invoice Resolution Calendar web page.

Need help? Join an upcoming office hour.

System Maintenance  | August 2026

Biweekly Forecast | August 24 – September 4

TIP: If a date is not listed in the biweekly forecast, it did not have a planned activity at the time of publishing. Access our dynamic events feed for the most-current list of upcoming activities.

In Case You Missed It... 

Office Hour Updates 

NOW LIVE: PCard and T&E Card Office Hours

The Office of the Vice Chancellor & Chief Financial Officer is excited to announce dedicated PCard and T&E Card office hours! As of August 11, the Payment Card Services team is hosting biweekly support sessions, giving you the chance to receive live guidance from program experts. Whether you have a specific question or would simply like to connect with the team, we encourage you to join us.

NOTE: With the launch of this new specialized support channel, T&E Card questions will no longer be directed to Travel Accounting office hours.

New Vendor Management Schedule

Based on reduced question volume and shorter request turnaround times, Vendor Management office hours have shifted to a monthly cadence. The next session is scheduled for September 8.

Ricoh PO Distribution Settings

BruinBuy Plus’ Override Distribution feature allows users to change the email address to which a purchase order (PO) is sent.

Ricoh orders – both catalog or non-catalog – do not support email overrides. In the past, BruinBuy Plus only prevented this setting on catalog orders, causing confusion and order delays for non-catalog POs.

Moving forward, the system will now display an error if a catalog OR non-catalog Ricoh requisition / change request is submitted with Override Distribution enabled.

Service Ticket Email Submission Best Practices

We’re committed to providing you and your teams with timely support! To prevent duplicate tickets and potential response delays, please use only one support address when submitting a service ticket via email.

Choose the inbox that best fits your needs:

• help@it.ucla.edu: general IT support 
• ap@finance.ucla.edu: payment status and history, invoice issues, payment discrepancies 
• bruinbuy@finance.ucla.edu: requisitions and purchase orders (POs), punchouts, change requests, BruinBuy Plus access and training, system errors, ship-to addresses, FAUs, cart help, and related support 
• purchasing@finance.ucla.edu: POs and agreements, terms and conditions, negotiations, sourcing, bidding, subawards, subcontracts, and small business programs
• vendmgmt@finance.ucla.edu: vendor assistance, onboarding, and vendor record inquiries

Our teams are highly collaborative, so if a ticket needs to be routed to another group (or was sent to the wrong inbox), we’ll take care of it! No need to email multiple addresses.

BruinBuy Plus Recap Cadence

We’ve transitioned our BruinBuy Plus Recap to a biweekly publication schedule. We’ll be back in your inbox on September 4.

Recap Mailing List Form

Would one of your colleagues benefit from receiving the weekly BruinBuy Plus Recap? Have them complete our mailing list form!

NOTE: If you already receive the BruinBuy Plus Recap, no action is needed. 

Need Help? | We're Here to Support!

The BruinBuy Plus hub continues to be updated with new resources! For Service Desk support, create a ticket:

• Email: help@it.ucla.edu
• Phone: (310) 267-HELP (4357)
• ServiceNow Portal: tinyurl.com/bruinbuy-plus-support