In this issue:
- Amazon Business | Updated Support Email Address
- Irregular Invoices | Upcoming Resolution Deadlines
- System Maintenance | October 26
- Biweekly Forecast | Office Hours & Other Events
- In Case You Missed It... | A Glance At Previous News
Effective October 1, the Amazon Business customer support email address has changed to amazonbusinesscs@amazon.com. The previous b2benterpriseexperts@amazon.com address is no longer monitored. Please update your saved contacts accordingly.
- Fastest assistance: Live chat or click-to-call support at amazon.com/gp/help/customer/contact-us
- General email support: amazonbusinesscs@amazon.com (include your PO number or Amazon order number)
- Escalations: UCLA Amazon Business representative Nicole Stone, nrfleet@amazon.com
Irregular invoices with a hold date of September 14, 2026, through September 30, 2026, must be actioned by departments no later than end of day today, October 16.
If the necessary department action(s) is not taken by this deadline, impacted invoices may be rejected or pushed to payment. Additional information on how unactioned invoices are centrally addressed can be found on the Irregular Invoice Resolution Calendar web page.
Need help? Join an upcoming office hour.
To support monthly system maintenance, BruinBuy Plus may be unavailable during scheduled maintenance windows. At the time of this Recap, October dates were not yet available. Details will be posted on our System Outages event feed as soon as they are announced.
| Date | Details |
|---|---|
| Tuesday, October 6 | 9 a.m. PT | PCard and T&E Card Office Hours (biweekly) |
| Wednesday, October 7 | 9 a.m. PT | Travel Accounting Office Hours (weekly) |
| Thursday, October 8 | 11 a.m. PT | Subaward & Subcontract Office Hours (weekly) |
| Wednesday, October 14 | 9 a.m. PT | Travel Accounting Office Hours (weekly) 11 a.m. PT | Purchasing Office Hours (biweekly) |
| Thursday, October 15 | 11 a.m. PT | Subaward & Subcontract Office Hours (weekly) 1 p.m. PT | Accounts Payable + Non-T&E Reimbursement Office Hours (weekly) |
| Friday, October 16 | 5 p.m. | Irregular Invoice Resolution Deadline Biweekly Recap | October 30 Issue |
TIP: If a date is not listed in the biweekly forecast, it did not have a planned activity at the time of publishing. Access our dynamic events feed for the most-current list of upcoming activities.
Fisher Scientific × Possible Missions
UCLA and Fisher Scientific are excited to announce a new economic impact partnership with Possible Missions, a small, woman- and minority-owned life sciences business supporting higher education and health services.
This partnership leverages Possible Missions’ operations and sales teams to provide additional service to UC's research operations while also helping departments more easily fulfill federal grant obligations.
As of September 17:
- When you buy Thermo Fisher Asheville or legacy Life Technologies brands* through the BruinBuy Plus Fisher punchout, Possible Missions will fulfill the order.
- Pricing, product availability, shipping, and delivery remain unchanged.
- Both Fisher and Possible Missions support teams are now available to you.
NOTE: While Fisher punchout orders will continue to be submitted as a single requisition, BruinBuy Plus will generate separate purchase orders (POs) for items supplied by Fisher Scientific and Possible Missions, as applicable. Any resulting invoices will be linked to the appropriate PO.
*Applied Biosystems, Invitrogen, Gibco
New Sales Tax Rate
Effective October 1, 2026, the Los Angeles County sales tax rate increased to 10.25%. BruinBuy Plus is being updated to reflect this change and will automatically assess the new tax rate on applicable purchases.
Updated AP Office Hour Cadence
Based on reduced question volume, Accounts Payable office hours have shifted to a biweekly cadence. Keep an eye on our dynamic events feed for the official schedule.
REMINDER: Minimum Order Threshold for McKesson
UCLA’s contract with McKesson Medical Surgical requires a minimum order value of $100. BruinBuy Plus will generate an automatic error if you attempt to submit an order below this threshold.
NOTE: The order minimum does not include sales tax or shipping / handling fees.
BruinBuy Plus Recap Cadence
We’ve transitioned our BruinBuy Plus Recap to a biweekly publication schedule. We’ll be back in your inbox on October 16.
Recap Mailing List Form
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Need Help? | We're Here to Support!
The BruinBuy Plus hub continues to be updated with new resources! For Service Desk support, create a ticket:
- Email: help@it.ucla.edu
- Phone: (310) 267-HELP (4357)
- ServiceNow Portal: tinyurl.com/bruinbuy-plus-support
BruinBuy Plus Recap Web Articles
Access previous BruinBuy Plus Recaps on the Campus Purchasing & Payables website.