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Vendor Registration FAQs

Overview

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General

No, PaymentWorks is also for existing vendors. It allows vendors to make updates to their UCLA vendor profile, including:

  • New insurance certificate details
  • Updated remittance address 
  • Modified banking or payment method information 

Yes, PaymentWorks is secure and should be used to collect vendor information, including PII and banking details. 

There is no cost to the vendor to use PaymentWorks.

Campus

No, you cannot register or update information in PaymentWorks on behalf of the vendor. Additionally, you are only able to see whether a vendor has registered – you cannot view any of the details the vendor submitted to the system.

NOTE: If your vendor truly cannot complete their registration or profile update on their own, contact vendmgmt@finance.ucla.edu.

Yes, the vendor can start their registration, save their progress, and then exit. The vendor cannot submit their registration until all required information is provided.

The entire process typically takes three to six weeks.

REMINDER: If a vendor does not submit their PaymentWorks registration within 90 days of the invitation send date, the associated requisition / Direct Pay Form will be returned to the submitter. Vendors receive a total of nine (9) email reminders before this action is taken. 

Yes! Check out the Preview My Organization's Registration Form article for instructions.

Our Vendor Registration Training page outlines what to do if a vendor invitation is no longer needed. 

Vendors

Our Vendor Registration Training page outlines how to access a locked / lost account.

Our Vendor Registration Training page outlines how to add UCLA to an existing PaymentWorks account.

Follow the instructions in the Invalid SSN PaymentWorks article.

Because this information is used for tax purposes, please select United States.

Yes, you can start your registration, save your progress, and then exit. You cannot submit your registration until all required information is provided.

Our Vendor Registration Training page outlines how to view / update your payment method.

Our Vendor Registration Training page outlines how to update your PaymentWorks addresses.